This is distinct from the MCP server, which is for interactive AI-client sessions. The Agent SDK is for agents making decisions at runtime.
How it works
You define the notification system in SuprSend - workflows, templates, channels, preferences. The Agent SDK exposes those workflows as tools the agent can call. The agent selects the right workflow, sends a validated payload, and SuprSend handles routing, delivery, and preferences.When to use Agent SDK vs MCP
Guardrails
Schema enforcement
Scoped access
Full observability
Template governance
Example use cases
- Document processing - Agent completes extraction and notifies the user with results via email.
- Security monitoring - Agent detects anomalous login and triggers push and email alerts simultaneously.
- Sales automation - Agent identifies buyer intent and routes a follow-up to the right channel.
- Customer support - Agent resolves a ticket and sends the customer a summary via in-app and email.
- Ops and incident response - Agent detects a delivery failure and escalates to on-call via Slack.