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Audit logs provide a complete record of all actions performed by team members on your SuprSend account. Each entry includes who performed the action, when it happened, and details about what changed. This is particularly useful for maintaining team accountability, tracking security-sensitive operations, and quickly identifying who made specific changes-especially helpful when someone accidentally deletes a service token or makes an unintended configuration change.
Audit logs are available on the Enterprise plan.

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Accessing audit logs

To view all account activity:
  1. Go to Account Settings by clicking on the user icon in the top right corner of the dashboard.
  2. Select Audit Logs tab.
The audit logs page displays a list of actions performed in your account, showing the actor, action, workspace, location, and date for each entry.
Filter audit logs to find specific entries by:

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Tracked actions

Monitors all security-related changes including authentication methods, API keys, tokens, and signing keys. These are the highest priority events to track.Authentication (Account Settings → Authentication)Service Tokens (Account Settings → Service Tokens)API Keys (Developers → API Keys)Public Keys (Developers → API Keys)Signing Keys (Developers → API Keys)
Tracks changes to your team - member invitations, deactivations, and role changes.Team Management (Account Settings → Team)
We’re continuously expanding audit log coverage to include other account level actions. If you have any suggestions or need to track other actions on priority basis, please contact the SuprSend support team.

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FAQs

This feature to download audit logs or export it in your data warehouse is not available yet. You can raise feature request on slack community or email us at support@suprsend.com.
We start tracking audit logs in your account as soon as you upgrade to the Enterprise plan. The log retention timeframe depends on your billing plan.
When events occur that don’t originate from a user action (like automated system updates or side effects from merges), these events may be attributed to system processes. This helps maintain a complete audit trail of all changes to your account.