Understand what is workflow and how to design, test, trigger and track workflow log.
Trigger: Initiates the workflow
post like
or new comment
. To track these actions, integrate the frontend SDK into your product or use the backend SDK or HTTP API.2. User entering or leaving a list, such as when users unsubscribe from a topic
. These events trigger automatically when using SuprSend-managed lists and configuring list events through list tracking.3. Internal trigger from backend logic, based on data or state changes like shipment out for delivery
or job closed
.Functions: Logical steps in the workflow
Branches: Splits execution in conditional branches
Delivery: sends notification
Payment Reminder workflow
Delivery updates
, allowing users to turn off email alerts and receive them only via push notifications.
This preference setting automatically applies to all workflows under the category Delivery updates
. Learn more about notification categories here.
via workflow API
Event based Trigger
distinct_id
passed in your event call. If the user isn’t present, the event call discards it.Send notification using Google Sheets
tenant_id
in your trigger to send a notification for a tenant. This picks the properties corresponding to that tenant for custom notification content and considers per-tenant preferences when executing the workflow. Read more about tenant workflows here.