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SuprSend, Notification infrastructure for Product teams

Learn about SuprSend and how you can use it to power multi-channel product notifications.

What is SuprSend?

Checklist to ensure a smooth transition of your notifications from staging to production, covering pre-launch preparations, testing, and post-launch monitoring

Go-live checklist

Learn how SuprSend handles security- data encryption, access control, network policies, & compliance standards. 

Security

What does users stand for and how to manage user profiles in SuprSend

Users

How to send events to SuprSend to trigger workflows.

Events

Understand what is workflow and how to design, test, trigger and track workflow log.

Workflow

Learn what notification categories mean and how to set it up for capturing user-preferences.

Notification Category

Learn what tenants stand for and how you can customize notifications for each tenant.

Tenants

How to trigger broadcast to a list of users.

Broadcast

Distributed Ledger Technology (DLT) guidelines for approving and sending SMS in India.

DLT Guidelines

Guidelines and allowed content for whatsapp template approval.

Whatsapp Template Guidelines

Learn how to design, edit or publish workflow on SuprSend dashboard.

Design Workflow

Learn how to trigger workflows using any of the available methods.

Trigger Workflow

How to trigger workflows for tenant to apply tenant level customization in notifications.

Tenant Workflows

How to authenticate SuprSend Client SDKs using public API Keys & signed user tokens.

Authentication

Learn about features and benefits of SuprSend's notification inbox, with link to live demo and git repository.

Overview

Learn how to set up stores to filter and display notifications in separate inbox tabs such as Read, Unread, and more.

Multi Tabs

Integrate SuprSend inbox in Flutter using the headless SDK and hooks.

Flutter (Headless)

How to integrate a Notification Preference Center into your website and add its link to your notification templates.

Embedded Preference Centre

Integration guide to add notification preference centre in Javascript website.

Javascript

Integration guide to add notification preference centre in Angular website.

Angular

Integration guide to add notification preference centre in React website.

React

Learn about vendor management in SuprSend to send multi-channel notifications.

Guide to setup APNS iOS Push configuration in SuprSend.

iOS Push

Guide to setup a fallback vendor to send notification when primary fails to deliver notification.

Vendor Fallback

How to setup per-tenant vendor for routing notifications through tenant vendor instead of the default company vendor.

Tenant Vendor

Learn how to configure outbound webhooks to get real-time update of errors and notification status changes in SuprSend.

Webhook

Learn how to track, debug, & audit notification logs on SuprSend.

Logs

All types of authentication methods available for securely accessing your SuprSend account.

Authentication Methods

A quick overview of SuprSend API reference.

Learn how to authenticate HTTP API requests.

Learn how to avoid duplicate API requests with idempotency key.

Idempotent Requests

Test and Explore SuprSend APIs with Postman.

SuprSend APIs on Postman

API to upsert (create if not exists, update if exists) user profile using a `distinct_id`.

Create / Update Users

API to edit (add/remove) properties and communication-channels for a user.

Edit User Profile

API to fetch user object by passing it's unique `distinct_id`.

Fetch User by id

API to fetch all objects that a given user is subscribed to.

Fetch User object subscriptions

API to retrieve all lists that a user is part of.

Fetch User list subscriptions

API to list cursor-based paginated list of users in your workspace.

List Users

API to permanently delete a user from SuprSend by passing `distinct_id`.

Delete User

API to merge two user profiles to resolve duplicate user records.

Merge User Profiles

API to trigger multi-step workflow to one or more users/ objects by passing workflow slug.

API to dynamically create and trigger a single step workflow.

Dynamic Workflow Trigger

API to pass an event, which in turn triggers workflows where that event is defined as the trigger.

Trigger an Event

API to upsert (create if not exists, update if exists) object by providing a unique object ID and type.

Create / Update Objects

API to edit (add/remove) properties and communication-channels for an object.

Edit Object Profile

API to add subscribers (users/child objects) to a given object, to notify subscribers when workflow is triggered on the parent object.

Add Subscription

API to fetch Object details by passing object type and ID.

Fetch Object by ID

API to fetch a paginated list of all parent objects that the given child object is subscribed to.

Fetch Object Subscriptions

API to fetch paginated list of objects that belong to the specified `object_type`.

List Objects by Type

API to fetch a paginated list of users or child objects subscribed to a given object.

List Object Subscriptions

API to permanently delete an object by passing `object_type` and `id`.

Delete an Object

API to remove object subscribers (users or child objects).

Remove Object Subscriptions

API to fetch paginated list of all templates in a given workspace.

Fetch Template List

API to fetch content of a template group (active & draft versions) across all associated channels and languages.

Fetch Template details

API to fetch content of a particular channel in a template group (live & draft versions).

Fetch Template content for a channel

Fetch Template content for a Channel

API to create a new Tenant OR update an existing Tenant

Create / Update Tenants

API to fetch tenant settings (logo, colors, links, preference) corresponding to a tenant_id.

Get Tenant Data

API to fetch a paginated list of tenants available in your workspace.

Get Tenant List

API to permanently delete tenant and it's associated settings.

Delete Tenant

API to create / manage lists to send notification to a bulk list of users.

Create a List

API to add users to the list by passing their distinct_ids.

Add Users to List

API to remove users from a list by passing their distinct_ids.

Remove Users from List

API to fetch a paginated list of all lists created in your workspace.

Get all Lists

API to fetch list metadata like list type, count, source, and status. Doesn't include users in the list.

Get List Configuration

API to fetch a cursor-based paginated list of all users in the list.

Get list users

Delete a List

API to trigger broadcast notification to list users.

Trigger Broadcast

Logs of all the feature releases, improvements, and bug fixes in SuprSend.

Product Updates

Quick Start Guide

This is a quick setup guide to start sending email notifications with SuprSend.

Email

This is a quick setup guide to start sending SMS notifications with SuprSend.

This is a quick setup guide to start sending Whatsapp notifications with SuprSend.

Whatsapp

This is a quick setup guide to start sending Inbox notifications with SuprSend.

Inbox

This is a quick setup guide to start sending Mobile Push notifications with SuprSend.

Mobile Push

This is a quick setup guide to start sending Web Push notifications with SuprSend.

Web Push

This is a quick setup guide to start sending Slack notifications with SuprSend.

Slack

This is a quick setup guide to start sending MS Teams notifications with SuprSend.

Microsoft Teams

List of best Practices to follow while designing your notification system

Best Practices for API Keys Management

Best practices for Batching & Digest

Use this checklist to ensure a smooth transition when making notification live in your non-testing workspace.

Migration guide to move your existing Magicbell notifications to SuprSend.

Migrate from Magicbell to SuprSend

Templates

Android Push Template

Email Template

Whatsapp Template

Web Push Template

SMS Template

iOS Push Template

Understand the possible content customizations in Inbox template

In-App Inbox Template

Slack Template

Microsoft teams Template

Testing the Template

This document covers supported handlebars helpers that can be used in a template

Handlebars Helpers

Step-by-Step process to handle multiple languages in the template

Adding Languages in template

Understand what is workflow and how to design a workflow to send multi-channel notification.

Learn what notification categories mean and how you can use it for user preferences

Learn how preferences work in SuprSend and how to setup it up for your users

Learn how to manage preferences for your tenants and its users

Tenant Preference

An overview of what brand stands for in SuprSend and how you can manage it

Brands / Tenants

Create a list of subscribers to send bulk notifications or campaigns

Lists

Learn how you can automate users and list sync using your database

List sync via database

Send alerts to a list of users with broadcast

Learn about objects and how you can model your notifications using objects

Objects

Learn how to use subscriptions to notify a list of recipients associated with an object

Subscriptions

Learn how to design multi-channel and multi-stakeholder workflows

Put a rate limit on number of workflow executions per user in a given time frame

Throttle

Learn what override recipient setting in trigger node

Override Recipient

Learn how to use delivery nodes like email, sms, whatsapp, mobile push, web push, slack, ms teams, inbox in workflows

GETTING STARTED

CORE CONCEPTS

WORKFLOW BUILDER

SUPRSEND BACKEND SDK

SUPRSEND CLIENT SDK

Notification Inbox

PREFERENCE CENTRE

VENDOR INTEGRATION GUIDE

INTEGRATIONS

MONITORING & DEBUGGING

MANAGE YOUR ACCOUNT

Preferences