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Overview

By default, notifications are triggered for the default tenant (represents your organization). Pass tenant_id in workflow or event calls to apply tenant-specific customizations. When tenant_id is passed:
  • Tenant properties replace variables in templates
  • Per-tenant preferences are applied
  • Tenant-specific vendor routing is used if configured
📘 For entirely different business lines with separate user bases, use different workspaces instead of tenants.

Workflow trigger

Event trigger