Overview
By default, notifications are triggered for thedefault tenant (represents your organization). Pass tenant_id in workflow or event calls to apply tenant-specific customizations.
When tenant_id is passed:
- Tenant properties replace variables in templates
- Per-tenant preferences are applied
- Tenant-specific vendor routing is used if configured
📘 For entirely different business lines with separate user bases, use different workspaces instead of tenants.
Workflow Trigger
Event Trigger
Related Documentation
- Tenant Templates — Use tenant properties in templates
- Tenant Management — Create and update tenants
- Tenant Vendors — Configure tenant-specific vendor routing
- Tenant Preferences — Set tenant-level notification preferences