An Overview of what workflow stands for in SuprSend

Workflows is the powerhouse that combines all the components together(like user, trigger, template, vendor, etc), processes them and ultimately delivers the notification to your end user. A workflow needs a trigger to be executed, there can be 2 types of trigger:

Event Based trigger: For workflows created on SuprSend dashboard, you can trigger an event and it will trigger the workflow for the user associated with the event. This can be used for action based trigger (Eg. Notify a user when he makes a transaction)

Dynamic workflow trigger directly through API: All the workflow components (users, template name, business logic etc) are configured in the workflow body and triggered directly through API. You can use it to create workflows on-the-fly for dynamic requirements such as OTP and verification notification

Learn more about workflows