This section is a step by step guide to select Sinch (ACL) as your SMS service provider.
You can use use your existing ACL account to integrate, or connect with their sales team for account setup from here

ACL(Sinch) integration on SuprSend account

On the SuprSend dashboard, follow the steps as below:

  1. Select Vendors from the left panel
  2. Select 'SMS' as the channel from the list
  3. Select the communication type from the list - OTP, Transactional, Promotional
  4. Select 'Sinch (ACL)' from the list of Vendors


Clicking on the vendor name will open settings page. In the Settings page, enter the details corresponding to each type of notification:


Form FieldDescription
NicknameYou can give any name which may help you to identify this account easily
Account TypeSinch creates 2 separate accounts, one for OTP messages and one for transactional notification. Add OTP account in "system" notification category
Enterprise ID / App IDUnique identifier for your application (App ID)
Sub Enterprise ID / Sub App ID
(Optional)
Will be same as your App ID if you don't have any sub accounts attached to your app. Leave it blank if you don't have a separate sub app id
User IDUser id for ACL account login. SuprSend uses this info to send SMS on your behalf via your registered ACL account.
PasswordPassword for ACL account login. SuprSend uses this info to send SMS on your behalf via your registered ACL account.
URL shortenerEnable it to enable URL shortening in your messages. Not supported in OTP message
Price per notificationThis is the amount you pay per SMS notification to ACL. It helps us to calculate, estimate and optimise your cost spent on notifications.
DLT Integration -> 'Telecom Operator'Telecom Operator of your business SMS account
DLT Integration -> 'Headers'6 digit/character sender id registered for your entity
( You can get the header details from your DLT portal)
eg. SPRSND
Also, you can add multiple headers in the list by just typing the header name and clicking on enter
DLT Integration -> 'User Name'User Name of your DLT platform login. SuprSend uses this info to register template on your behalf through your registered DLT platform.
DLT Integration -> 'Password'Password of your DLT platform login. SuprSend uses this info to register template on your behalf through your registered DLT platform.
DLT Integration -> 'Entity ID'Entity Registration ID linked to your DLT account. You can get the Registration Id from your DLT account homepage.
SuprSend uses this info to send messages on your behalf through your registered DLT platform.

How to get App ID, Sub App ID for your ACL(Sinch) account

As soon as your account is created, you'll receive a mail from sinch team sharing the account credentials with you. You'll get all this information in the mail itself


Setting Callback URL in ACL(Sinch) Account

One of the platform advantage of using SuprSend as a central communication system is that it shows notification analytics for all channels in your SuprSend account together.

Send a mail to acl sinch team to enable below webhook URL to your account, webhook for OTP and transactional account will be different

  1. For OTP account

    1. URL : https://hub.suprsend.com/webhook/acl/sms/otp
      Request method - POST
  2. For Transactional account

    1. URL : https://hub.suprsend.com/webhook/acl/sms/
      Request method - POST

How to register headers through Airtel DLT platform

To register header on Airtel DLT platform, you can refer the section: Sender ID/Mask/Header Registration - DLT Platform


What’s Next

Create SMS template and add a workflow to start sending your SMS notifications