Create User Profile
This document will cover the methods to create a user and set channel preferences
Pre-requisites
How Suprsend identifies a user
Suprsend identifies a user by a unique identifier distinct_id. The identifier for a user is important as we use this key to create user profile and all the information related to a user, like channel preferences, is attached to that profile. You can view user profile by searching distinct_id on Subscribers page
Please note: you cannot change a user's id once it has been set, so we recommend you use a non-transient id like primary key in your DB rather than phone number or email address.
Step 1 : Create a new user
To create a new user or to update an existing user's profile, you'll have to first instantiate the user object. Call suprClient.Users.GetInstance to instantiate the user object.
user := suprClient.Users.GetInstance("__distinct_id__") // Unique identifier of user in your application
// Save user
_, err = user.Save()
if err != nil {
log.Fatalln(err)
}
Step 2: Set Communication Channel preferences
Communication Channel Preference decides whether a user will receive communication on a particular channel or not. Setting Channel preferences means that whenever you are triggering a workflow, the communication will be sent on the channels set in user profile (given that the template for that channel is present in the template group).
Especially for event based workflow triggers, where you just pass the user's distinct_id and the communication channels are picked from user profile
Set Channel Preference for event based workflows
In event based workflows, since you only pass user's
distinct_idin your track event call, you'll have to add channel preference first in the user profile before making the call.
1. Add User Channels
Use user.Add_* method(s) to add user channels in a profile
user := suprClient.Users.GetInstance("__distinct_id__") // Unique identifier of user in your application
// Add email channel
user.AddEmail("[email protected]")
// add sms channel
user.AddSms("+1444455555")
// Add whatsapp channel
user.AddWhatsapp("+1444455555")
// Add androidpush token, token providers: fcm/xiaomi
user.AddAndroidpush("__fcm_push_token__", "fcm")
// Add iospush token, token providers: apns
user.AddIospush("__ios_push_token__", "apns")
// Add webpush token (vapid)
user.AddWebpush(map[string]interface{}{
"keys": map[string]interface{}{
"auth": "",
"p256dh": "",
},
"endpoint": "",
}, "vapid")
// Save user
_, err = user.Save()
if err != nil {
log.Fatalln(err)
}
2. Remove User Channels
Use user.Remove_* method(s) to remove channels from a user profile
user := suprClient.Users.GetInstance("__distinct_id__") // Unique identifier of user in your application
// remove email channel
user.RemoveEmail("[email protected]")
// remove sms channel
user.RemoveSms("+1444455555")
// remove whatsapp channel
user.RemoveWhatsapp("+1444455555")
// remove androidpush token
user.RemoveAndroidpush("__fcm_push_token__", "fcm")
// remove iospush token
user.RemoveIospush("__ios_push_token__", "apns")
// remove webpush token
user.RemoveWebpush(map[string]interface{}{
"keys": map[string]interface{}{
"auth": "",
"p256dh": "",
},
"endpoint": "",
}, "vapid")
// Save user
_, err = user.Save()
if err != nil {
log.Fatalln(err)
}
3. Remove User Channels in bulk
If you need to delete/unset all emails (or any other channel) of a user, you can call user.Unset() method on the user instance. The method accepts the channel key/s (a single key or list of keys)
user := suprClient.Users.GetInstance("__distinct_id__") // Unique identifier of user in your application
// If you need to remove all emails for this user, call user.Unset(["$email"])
user.Unset([]string{"$email"})
// # what value to pass to unset channels
// # for email: $email
// # for whatsapp: $whatsapp
// # for SMS: $sms
// # for androidpush tokens: $androidpush
// # for iospush tokens: $iospush
// # for webpush tokens: $webpush
// # for slack: $slack
// Save user
_, err = user.Save()
if err != nil {
log.Fatalln(err)
}
Note
After calling
Add_*/Remove_*/Unsetmethods, don't forget to calluser.Save(). On call of Save(), SDK sends the request to SuprSend platform to update the User Profile.
Add Preferences in User Profile
You can also set custom properties in user profile that is used to set user preferences
Set Preferred language
If you want to send notification in user's preferred language, you can set it by passing language code in user.SetPreferredLanguage() method. This is useful especially for the applications which offer vernacular or multi-lingual support.
user := suprClient.Users.GetInstance("__distinct_id__") // Unique identifier of user in your application
// Set user preferred language. languageCode must be in [ISO 639-1 2-letter] format
user.SetPreferredLanguage("en")
// Save user
_, err = user.Save()
if err != nil {
log.Fatalln(err)
}
Response
When you call user.Save(), the SDK internally makes an HTTP call to SuprSend Platform to register this request, and you'll get an error message if something fails
Bulk API for handling multiple user profiles
To update user profiles in bulk, use Bulk users API. There isn't any limit on number-of-records that can be added to BulkUsers instance.
Use .Append() on BulkUsers instance to add however-many-records to call in bulk.
// create bulkUsers instance
bulkIns := suprClient.BulkUsers.NewInstance()
// Prepare user1
user1 := suprClient.Users.GetInstance("__distinct_id1__")
user1.AddEmail("[email protected]")
user1.AddWhatsapp("+1909090900")
// prepare user 2
user2 := suprClient.Users.GetInstance("__distinct_id2__")
user2.AddEmail("[email protected]")
user2.AddWhatsapp("+2909090900")
// Append all users to bulk instance
bulkIns.Append(user1, user2)
// Call save
bulkResponse, err := bulkIns.Save()
if err != nil {
log.Fatalln(err)
}
log.Println(bulkResponse)
How SuprSend Processes the bulk API request
- On calling
bulkIns.Save(), the SDK internally makes one-or-more Callable-chunks. - Each callable-chunk contains a subset of records, the subset calculation is based on each record's bytes-size and max allowed chunk-size, chunk-length etc.
- For each callable-chunk SDK makes an HTTP call to SuprSend to register the request.
Response
Response is an instance of suprsend.BulkResponse type
// Response structure
suprsend.BulkResponse{
Status : "success",
Total : 10, // number of records sent in bulk
Success : 10, // number of records succeeded
Failure : 0, // number of records failed
FailedRecords : [],
}
suprsend.BulkResponse{
Status : "fail",
Total : 10, // number of records sent in bulk
Success : 0, // number of records succeeded
Failure : 10, // number of records failed
FailedRecords : [{"record": {...}, "error": "error_str", "code": 500}]
}
suprsend.BulkResponse{
Status : "partial",
Total : 10, // number of records sent in bulk
Success : 6, // number of records succeeded
Failure : 4, // number of records failed
FailedRecords : [{"record": {...}, "error": "error_str", "code": 500}]
}
Other user methods
Set preferred language
If you want to send notification in user's preferred language, you can set it by passing language code in this method. This is useful especially for the applications which offer vernacular or multi-lingual support.
user.SetPreferredLanguage("en")
Set preferred timezone
You can set timezone of user using this method. Value for timezone must be from amongst the IANA timezones.
user.SetTimezone("America/Los_Angeles")
Set
Set is used to set the custom user property or properties. The given key and value will be assigned to the user, overwriting an existing property with the same key if present.
user.SetKV("prop", "value")
user.Set(map[string]interface{}{"prop1": "val1", "prop2": "val2"})
user.set("name", "user")
user.set({
"prop1": "val1",
"prop2": ["one", "two", "three"],
"number": 20
})
| Parameters | type |
|---|---|
| key | string (shouldn't start with ss_ or $) |
| value | any |
Set Once
Works just like user.set, except it will not override already existing property values. This is useful for properties like first_login_date.
user.set_once(key, value);
user.set_once({ key1: value1, key2: value2 });
user.set_once("first_login", "2021-11-02")
user.set_once({"first_login" : "2021-11-02", "DOB" : "1991-10-02"})
Append
This method will append a value to the list for a given property.
user.SetOnceKV("prop4", "val4")
user.SetOnce(map[string]interface{}{"prop3": "val3"})
user.append("wishlist", "iphone12")
user.append({"wishlist" : "iphone12"})
Remove
This method will remove a value from the list for a given property.
user.RemoveKV(k, v)
user.Remove({k1: v1, k2, v2})
user.remove("wishlist", "iphone12")
user.remove({"wishlist" : "iphone12"})
Increment
Add the given number to an existing property on the user. If the user does not already have the associated property, the amount will be added to zero. To reduce a property, provide a negative number for the value.
user.IncrementKV("increment_prop", 2)
user.Increment(map[string]interface{}{"increment_prop1": 5})
user.increment("login_count", 1)
user.increment({"login_count" : 1, "order_count" : 1})
| Parameters | type |
|---|---|
| key | string (shouldn't start with ss_ or $) |
| value | number (+ or -) |
Unset
This will remove a property permanently from user properties.
user.Unset([]string{"$email"})
user.unset("wishlist")
user.unset(["wishlist", "cart"])
| Parameters | type |
|---|---|
| keys | string or array of strings (shouldn't start with ss_ or $) |
Updated 6 months ago