Whatsapp Integrations
SuprSend sends Whatsapp to your users via reputed Whatsapp service providers (called Vendors on SuprSend platform).
You need to make an account with atleast one of these providers, and provide login credentials of these accounts on SuprSend dashboard. Once this is done, you will be able to send Whatsapp to your users via SuprSend.
All integrations related to sending Whatsapp, collecting responses, and maintenance will be handled by SuprSend. Whenever you would like to add more Whatsapp providers, or switch providers, simply add a new Whatsapp provider on SuprSend dashboard and make it 'Default'; your messages will start going from that provider.
SuprSend has done integration with following Whatsapp vendors. These vendors are chosen carefully on the basis of multiple factors, like IP reputation, shared vs dedicated IP, delivery rate, strength of APIs, real-time monitoring, etc. We will be adding more Whatsapp providers shortly.
1. Karix
https://karix.solutions/lounge
Check SuprSend documentation on the integration guidelines here.
2. Gupshup
Check SuprSend documentation on the integration guidelines here.
3. Exotel
Check SuprSend documentation on the integration guidelines here.
4. Whatsapp Cloud API
https://developers.facebook.com/docs/whatsapp/cloud-api/get-started
Check SuprSend documentation on the integration guidelines here.
5. Netcore
https://cpaas.netcorecloud.com/
Check SuprSend documentation on the integration guidelines here.
Add Whatsapp Vendors based on Workspaces
You may have different whatsapp vendor accounts for staging and for production. Hence, we have given an option to add Whatsapp vendors based on your workspaces. Make sure that you add vendor details for each workspace, else communications will fail to deliver.
Read more about Workspaces here.
Updated 9 months ago