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Pre-Requisites

You’ll need a Gupshup account to complete this tutorial. You can use your existing Gupshup account to integrate, or Create a Gupshup account

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Gupshup integration on SuprSend account

On the SuprSend dashboard, go to vendor page from side panel and click WhatsApp -> Gupshup from the list of Vendors. This will open vendor details page as shown below:
Form FieldDescription
NicknameYou can give any name which may help you to identify this account easily
App NameApp name of your gupshup WhatsApp account. SuprSend uses this information to send WhatsApp on your behalf via your Gupshup account
WhatsApp Mobile NumberMobile number of your WhatsApp business account. SuprSend uses this information to send WhatsApp on your behalf via your registered WhatsApp number
Notification Account User IDGupshup creates 2 accounts - one for sending one way messages and other for 2-way messages. Add the user ID of 1-way message account here. SuprSend will use this information to send 1-way messages on your behalf via your Gupshup account
Notification Account PasswordLogin password of 1-way message account. SuprSend will use this information to send 1-way messages on your behalf via your Gupshup account
Two way Account User IDUser ID of 2-way message account. SuprSend will use this information to send 2-way messages on your behalf via your Gupshup account
Two way Account PasswordPassword of 2-way message account. SuprSend will use this information to send 2-way messages on your behalf via your Gupshup account
WhatsApp Analytics Panel User IDUser ID of WhatsApp analytics account. SuprSend will use this information to upload templates on your behalf in your gupshup account for approval
WhatsApp Analytics Panel PasswordPassword of WhatsApp analytics account. SuprSend will use this information to upload templates on your behalf in your gupshup account for approval
Facebook Page URLURL of your Facebook business page
Price per notificationThis is the amount you pay per SMS notification to Gupshup. It helps us to calculate, estimate and optimise your cost spent on notifications.
You’ll get all the account credentials from Gupshup team as soon as your account is created

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Setting callback URL in Gupshup account

One of the platform advantage of using SuprSend as a central communication system is that it shows notification analytics for all channels in your SuprSend account together. Send a mail to Gupshup team to enable below webhook URL to your account:
HTTP Method: POST
URL: https://hub.suprsend.com/webhook/gupshup/whatsapp/
Headers: Content-Type: application/json