This section is a step-by-step guide to set Gupshup as your Whatsapp service provider.
Pre-Requisites
- You'll need a Gupshup account to complete this tutorial. You can use your existing Gupshup account to integrate, or Create a Gupshup account
Gupshup integration on SuprSend account
On the SuprSend dashboard, follow the steps as below:
- Select Vendors from the left panel
- Select 'Whatsapp' as the channel from the list
- Select 'Gupshup' from the list of Vendors
Clicking on the vendor name will open settings page. In the Settings page, enter the details:
| Form Field | Description |
|---|---|
| Nickname | You can give any name which may help you to identify this account easily |
| App Name | App name of your gupshup whatsapp account. SuprSend uses this information to send Whatsapp on your behalf via your Gupshup account |
| Whatsapp Mobile Number | Mobile number of your whatsapp business account. SuprSend uses this information to send Whatsapp on your behalf via your registered whatsapp number |
| Notification Account User ID | Gupshup creates 2 accounts - one for sending one way messages and other for 2-way messages. Add the user ID of 1-way message account here. SuprSend will use this information to send 1-way messages on your behalf via your Gupshup account |
| Notification Account Password | Login password of 1-way message account. SuprSend will use this information to send 1-way messages on your behalf via your Gupshup account |
| Two way Account User ID | User ID of 2-way message account. SuprSend will use this information to send 2-way messages on your behalf via your Gupshup account |
| Two way Account Password | Password of 2-way message account. SuprSend will use this information to send 2-way messages on your behalf via your Gupshup account |
| Whatsapp Analytics Panel User ID | User ID of whatsapp analytics account. SuprSend will use this information to upload templates on your behalf in your gupshup account for approval |
| Whatsapp Analytics Panel Password | Password of whatsapp analytics account. SuprSend will use this information to upload templates on your behalf in your gupshup account for approval |
| Facebook Page URL | URL of your facebook business page |
| Price per notification | This is the amount you pay per SMS notification to Gupshup. It helps us to calculate, estimate and optimise your cost spent on notifications. |
You'll get all the account credentials from Gupshup team as soon as your account is created
Setting Callback URL in Gupshup Account
One of the platform advantage of using SuprSend as a central communication system is that it shows notification analytics for all channels in your SuprSend account together.
Send a mail to Gupshup team to enable below webhook URL to your account:
Http Method: POST
URL: https://hub.suprsend.com/webhook/gupshup/whatsapp/
Headers:
Content-Type: application/json
Updated 8 months ago
Create Whatsapp template and add a workflow to start sending your Whatsapp notifications