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This section is a step-by-step guide to set Karix as your WhatsApp service provider.

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Pre-Requisites

You’ll need a Karix account to complete this tutorial. You can use your existing Karix account to integrate, or Create a Karix account

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Karix integration on SuprSend account

On the SuprSend dashboard, go to vendor page from side panel and click WhatsApp -> Karix from the list of Vendors. This will open vendor details page as shown below:

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How to get sender name and Whatsapp mobile number from your Karix account

Login to Karix managebot account and follow the below steps:
1

Navigate to profiles page

Go to “WhatsApp Campaign” -> “Profiles” page on the left navigation menu
2

Check mobile number information

If you have already added a WhatsApp number, you’ll see Mobile number and Sender Name on the right side of the page or skip to step-3
3

You can add a number by clicking on "Add WhatsApp Number" button

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How to get account key from your Karix account

Login to Karix lounge account and follow the below steps:
  1. Go to Power APIs page
  2. Click on the Create keys button.
  3. Enter the “key name” and “description” in the create keys modal and save
  4. Copy the API Key generated by clicking on the “eye” button and add it to SuprSend Vendor settings page

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Setting callback URL in Karix account

One of the platform advantage of using SuprSend as a central communication system is that it shows notification analytics for all channels in your SuprSend account together. Login to Karix managebot account and follow the below steps to setup webhook URL:
  1. Go to “WhatsApp Campaign” -> “Webhook_Config” page on the left navigation menu
  2. Add below webhook URL in “Delivery rule”/blo
POST URL : https://hub.suprsend.com/webhook/karix/whatsapp/
Header: Key - “Content-Type”, Value - “application/json”
Select all delivery events for tracking