This section is a step-by-step guide to set Karix as your WhatsApp service provider.

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Pre-Requisites

You’ll need a Karix account to complete this tutorial. You can use your existing Karix account to integrate, or Create a Karix account

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Karix integration on SuprSend account

On the SuprSend dashboard, go to vendor page from side panel and click WhatsApp -> Karix from the list of Vendors. This will open vendor details page as shown below:
Form FieldDescription
NicknameYou can give any name which may help you to identify this account easily
Sender nameSender name of your WhatsApp business account on Karix dashboard. SuprSend uses this information to send WhatsApp on your behalf via your registered WhatsApp number in Karix account.
WhatsApp Mobile NumberMobile number of your WhatsApp business account. SuprSend uses this information to send WhatsApp on your behalf via your registered WhatsApp number
Login UsernameUsername of your Karix WhatsApp dashboard. SuprSend uses this information to upload templates on your behalf on karix dashboard for approval
Login PasswordPassword of your Karix WhatsApp dashboard. SuprSend uses this information to upload templates on your behalf on karix dashboard for approval
Account keyYou will get this API Key from your Karix account. SuprSend uses this API Key to send WhatsApp on your behalf via your registered Karix account.
Price per notificationThis is the amount you pay per SMS notification to Karix. It helps us to calculate, estimate and optimise your cost spent on notifications.

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How to get sender name and Whatsapp mobile number from your Karix account

Login to Karix managebot account and follow the below steps:
1

Navigate to profiles page

Go to “WhatsApp Campaign” -> “Profiles” page on the left navigation menu
2

Check mobile number information

If you have already added a WhatsApp number, you’ll see Mobile number and Sender Name on the right side of the page or skip to step-3
3

You can add a number by clicking on "Add WhatsApp Number" button

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How to get account key from your Karix account

Login to Karix lounge account and follow the below steps:
  1. Go to Power APIs page
  2. Click on the Create keys button.
  3. Enter the “key name” and “description” in the create keys modal and save
  4. Copy the API Key generated by clicking on the “eye” button and add it to SuprSend Vendor settings page

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Setting callback URL in Karix account

One of the platform advantage of using SuprSend as a central communication system is that it shows notification analytics for all channels in your SuprSend account together. Login to Karix managebot account and follow the below steps to setup webhook URL:
  1. Go to “WhatsApp Campaign” -> “Webhook_Config” page on the left navigation menu
  2. Add below webhook URL in “Delivery rule”/blo
POST URL : https://hub.suprsend.com/webhook/karix/whatsapp/
Header: Key - “Content-Type”, Value - “application/json”
Select all delivery events for tracking