Pre-Requisites
Karix integration on SuprSend account
On the SuprSend dashboard, go to vendor page from side panel and click SMS -> Karix from the list of Vendors. This will open vendor details page as shown below:
How to get account key from your Karix account
Login to Karix lounge account and follow the below steps:- Go to “Whatsapp Campaign” -> “Profiles” page from your left navigation menu
- Click on “Create keys” button.
- Enter the “key name” and “description” in the create keys modal and save
- Copy the API Key generated by clicking on the “eye” button and add it to SuprSend Vendor settings page

Setting callback URL in Karix account
One of the platform advantage of using SuprSend as a central communication system is that it shows notification analytics for all channels in your SuprSend account together. Send a mail to [provisioning@karix.com]](mailto:provisioning@karix.com) to enable below tracking to your account level settings:-
Add the below webhook URL in your account level DLR settings: Post URL:
https://hub.suprsend.com/webhook/karix/sms/ - Enable cust-ref & all tags parameters in the webhook URL
Enabling URL shortener service in Karix account
URL shortening is essential if you are sending URL links in your SMS content. It reduces the number of characters in your SMS and is required for tracking the click rate of your messages. To activate URL shortening, write a mail to [provisioning@karix.com]](mailto:provisioning@karix.com) to enableAuto_shortening service in your account level settings