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This guide walks through creating a tenant, using tenant data in templates, and triggering a notification with tenant context.

Step 1: Create a Tenant

With the SuprSend MCP server configured in your AI assistant (Claude, Cursor, etc.), just pass a simple prompt to create tenant:
The MCP server calls the upsert_suprsend_tenant tool under the hood to create the tenant.

Step 2: Customize tenant templates

Open any template in the template editor. Tenant variables follow the format $brand.<property> and are replaced at send time based on the tenant_id you pass. You can use the built-in Tenant block in email designer to automatically get the branded header, footer, and buttons for a tenant. For any other customization, pass tenant variable as $brand.<property> in the template.

Inserting tenant variables

Type { in email editor or {{ in other channels to see tenant variables in auto-suggestions. Here’s an example email template:
Email template
When triggered with tenant_id="acme-corp", the variables resolve to Acme Corp’s actual values.

Show/Hide template content based on tenant properties

Use custom properties to conditionally show content for specific tenants. Set a property (for example, pricing_type: free) on the tenant, then basis that, show upgrade banner in the template. In email template, you can use display condition to show/hide the content based on the property.
Inbox template

Step 3: Trigger a Workflow with tenant_id

Pass tenant_id when triggering a workflow. SuprSend applies the matching tenant’s branding and preferences automatically.
SuprSend resolves all $tenant.* and $brand.* variables using the properties of acme-corp before sending.