How to send notification across multiple channels in a single workflow step.
removed
or unset
using SDK or API or it is marked inactive by SuprSend.opt-in
for the given channel and notification category (defined in workflow settings). You can check user preference status using get user preference API.["email", "sms", "whatsapp", "androidpush", "iospush", "webpush", "slack", "inbox", "ms_teams"]
You can add channel array as a JQ-expression. So, in case your channel values do not match with the one mentioned in the above table, you can transform it using the JQ-expression. Below are some examples of how to add duration key in JQ format:
.channels
.user.channels
.Notification Status - Seen
. If your goal is for users to perform any custom event, like complete payment in case of payment reminder notification, then you can set that event as your success metric.
Success Metric for payment reminder